How it works
Three simple steps between you and a very surprised kid.
- 1
Tell Santa about them
Share a first name, age band, suburb and a few fun facts. Pick what you'd love Santa to tell them, and add family photos if you like.
- 2
Watch the preview
Your personalised preview will be ready soon. We're putting the finishing touches on Santa's film, and we'll email you the moment yours is ready to watch. It is a lower-quality preview with an Aussie Santa watermark. Watch your watermarked preview and ask for up to 2 rounds of changes before you approve it. You can ask for a change-of-mind refund any time before you approve your preview. Once you approve it, your order is locked in. If anything is ever wrong with your video, we'll fix it free, and that never counts as one of your changes.
- 3
20 December, from 5am
Your clean, full-HD video unlocks at 5am on 20 December, four days before Christmas Eve, so you can download it and choose your perfect moment. Bedtime stories can be downloaded too. Countdown mornings and lead-ups are watch-only, and each unlocks at 5am on its own day.
A few good things to know
Anyone in the family or a close friend can order if the child's parent knows. Finished videos only ever go to an adult.
Children's details, photos, Santa's lines, voice files and videos are deleted by 31 January.